Automatic Collision Notification
Service description
If your vehicle’s airbags deploy or if the sensor installed on your vehicle detects that the vehicle is severely impacted, your vehicle will automatically attempt to connect to the call centre. Once connected, information about your vehicle, its location and its condition will be sent to the call centre where an Emergency Response Specialist at the Mitsubishi Connect Call Centre can work with the appropriate Public Safety Answering Point for emergency response.
Please note that all safety services are subject to cellular network availability.
Note
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Automatic connection to the call centre is made based on the vehicle's airbag deployment and severity of impact. However, not all collisions are reported to the call centre automatically. In such cases, you can press the SOS Button to connect to the call centre manually.
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Once connected to the call centre automatically, users can request the call centre not to forward the information to law enforcement authorities and/or medical services.
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The factory-installed audio system is muted during calls with the call centre.
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If the registration is not completed beforehand, the system will emit a sound indicating that the call centre cannot be connected. Refer to the vehicle owner's manual for details.